Welcome to the FISC Support Centre


In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

OPENING HOURS
Our normal office hours are 9:00am to 5:30pm Monday to Friday, excluding public holidays. Tickets raised outside of these hours will be handled the next working day.

Telephone Support is available during office hours on 0114 244 4264.

For system emergencies only outside of office hours, contact our out-of-hours emergency support line on 0871 218 4264.